Workmanship Warranty

At BOLD SOLE, we take pride in the quality of our made-to-order footwear. That’s why we offer a one-year warranty against defects in workmanship on our made-to-order footwear collection.

In the rare event of a defect covered under this warranty, we will, at our discretion, repair or replace the product. Please note that damage caused by excessive daily wear and tear or improper use is not covered under this warranty.

All warranty claims must be accompanied by the original receipt or order number. Before sending the shoes back to us in Spain, you must initiate the claim process by emailing us with photos of the defect and a detailed description of the issue.

For any questions or to initiate a warranty claim for your made-to-order footwear, contact us at support@theboldsole.com.